Cancellation Policy

Cancellation Policy

Once you "confirm and book" your reservation, the cancellation policy below will take effect.

Reservations cancelled 14 days or less prior to arrival, and no-shows, incur a 100% penalty (all room nights charged including tax). Your credit card will be charged 15 days prior to arrival for all room nights of your stay, per our cancellation policy. 

Cancellations (for arrivals between February 1 and March 4, 2015 AND between December 20, 2015 and January 3rd, 2016 AND between January 29, 2016 and February 28, 2016) incur 100% penalty when cancelled within 45 days prior to arrival or less. Your credit card will be charged 46 days prior to arrival for all room nights of your stay, per our cancellation policy.

We highly recommend all guests protect themselves for losses due to last-minute cancellations or no-shows. Because we are a small, independently owned business, we are not flexible when it comes to collecting fees for last-minute cancellations and no-shows.

Please consider contacting your insurance agent for travel insurance. Alternatively, to find the right Travel Insurance, visit: insuremytrip

Deposit Requirements

Immediately upon making your reservation your credit card will be charged with a 25% deposit to secure the booking. For reservations of 3 nights or less your entire stay will be charged. The balance due on your reservation may be paid at any time during your stay with us.

Reservation Policies

All rates are in US Dollars per night and exclude 20.62% tax and $3 USD environmental levy charge per night per casita.

Rates are based on double occupancy for the One Bedroom Casita nd the Studio Casita.
Rates are based on quad occupancy for the Two-Bedroom Casita.

A one-bedroom casita sleeps a maximum of 4 guests.
A two-bedroom casita sleeps a maximum of 6 guests.
The extra person charge is $20 per night per person.
Children under the age of twelve stay for free with adults.

Until confirmed, rates are subject to change without prior notice.

Check in/out Times

Check in time is at 3:00 PM.

Check out time is 11:00 AM (if rooms are available, we will be happy to register you earlier.) 

Upon check in your credit card will be authorized for the remaining balance due plus 15 percent for incidentals.

Special Requests & Comments

Please be informed that we do our utmost to fulfill your requests, but we cannot guarantee casita locations or bedding types until day of arrival.