Hotel Terms & Conditions

Cancellation & Reservation Policy


Once you "confirm and book" your reservation, the cancellation policy will take effect. Rates are NON-REFUNDABLE within 30 days of date of arrival. Your credit card will be charged 30 days prior to arrival. Room reservations can only be cancelled by email. Room reservations are NON-TRANSFERABLE to alternate names/guests. We highly recommend all guests to retain travel insurance for your protection against unforeseen circumstances that may cause a cancellation.

The name on the credit card provided to guarantee your reservation needs to correspond to the name under which the reservation is made. Alternatively, please email our reservations department at or (+297) 586-6654 for further details.

Boardwalk Hotel has the right to cancel or refuse reservations at any time, with no obligations other than to refund any money received.


All rates are in US dollars per night and exclude 20.62% tax and a $3 environmental levy charge per night per casita.

Rates are based on double occupancy for the One Bedroom Casita and the Studio Casita.
Rates are based on quad occupancy for the Two Bedroom Casita.

A One Bedroom Casita sleeps a maximum of 4 guests.
A Two Bedroom Casita sleeps a maximum of 6 guests.
The extra-person charge is $20 per night per person.

Up to two children under the age of 12 years are welcome to share the room with their parents using existing bedding provided as long as the maximum occupancy of the room type is not exceeded. If a roll-away bed is required, extra costs might be involved.

Until confirmed, rates are subject to change without prior notice.

Check-In/Check-Out Times

Check-in time is at 3 pm. If rooms are available, we will be happy to register you earlier.

Check-out time is 11 am.

Upon check-in, your credit card will be authorized for a deposit of $100 for incidentals.

Special Requests & Comments

Please be informed that we do our utmost to fulfill your requests, but we cannot guarantee casita locations or bedding types until day of arrival. 

Non-Smoking & Pool Policy

All rooms are non-smoking. A fee of $250 USD cleaning charge will be charged to your account if we need to process the room when smoking has occurred during your occupancy. Cigars and pipes are not permitted on property and e-cigarettes are treated as cigarettes.

Swimming in the hotel pool is at your own risk, there is no lifeguard on duty. Never leave your kids unattended at the pool and in the gardens.

Cashless Policy

No cash accepted at hotel front desk. All major credit cards are accepted. Taxis only accept cash.