Cancellation & Reservation Policy

Cancellation & Reservation Policy

CANCELLATION POLICY

Once you "confirm and book" your reservation, the cancellation policy below will take effect.

Reservations canceled 14 days or less prior to arrival and no-shows incur a 100% penalty (all room nights charged including tax). Your credit card will be charged 15 days prior to arrival for all room nights of your stay, as per our cancellation policy. 

Cancellations for arrivals between December 21, 2018 and January 3, 2019 incur a 100% penalty when canceled 45 days or less prior to arrival. Your credit card will be charged 46 days prior to arrival for all room nights of your stay, as per our cancellation policy.

We highly recommend that all guests protect themselves from losses due to last-minute cancellations or no-shows. Because we are a small, independently owned business, we are not flexible when it comes to collecting fees for last-minute cancellations and no-shows.

Please consider contacting your insurance agent for travel insurance. Alternatively, to find the right travel insurance, visit www.insuremytrip.com.

Deposit Requirements and Reservation Confirmation

Immediately upon making your reservation, your credit card will be charged a 25% deposit to secure the booking. For reservations of 3 nights or less, your entire stay will be charged. The balance due on your reservation will be charged 15 or 46 days prior to your arrival, according to the cancellation policy. Please note that your reservation is only confirmed once the deposit is charged. Boardwalk Hotel has the right to cancel or refuse reservations at any time, with no obligations other than to refund any money received.

RESERVATION POLICY

All rates are in US dollars per night and exclude 20.62% tax and a $3 environmental levy charge per night per casita.

Rates are based on double occupancy for the One Bedroom Casita and the Studio Casita.

Rates are based on quad occupancy for the Two Bedroom Casita.

A One Bedroom Casita sleeps a maximum of 4 guests.

A Two Bedroom Casita sleeps a maximum of 6 guests.

The extra-person charge is $20 per night per person.

Up to two children under the age of 12 years are welcome to share the room with their parents using existing bedding provided as long as the maximum occupancy of the room type is not exceeded. If a roll-away bed is required, extra costs might be involved.

Until confirmed, rates are subject to change without prior notice.

Check-In/Check-Out Times

Check-in time is at 3 pm. If rooms are available, we will be happy to register you earlier.

Check-out time is 11 am.

Upon check-in, your credit card will be authorized for a deposit of $100 for incidentals.
 

Special Requests & Comments

Please be informed that we do our utmost to fulfill your requests, but we cannot guarantee casita locations or bedding types until day of arrival.