Flexibele annuleringsvoorwaarden. Lees Meer

CARRIÈRES

Human Resources Coordinator

You will oversee the hotel’s Human Resources and Sustainability administration, coordinate the company trainings with quality control of all departments. You are the go-to person for our team members.

Perks:

  • Very competitive salary
  • 8 hour workdays
  • Benefits and bonuses
  • Hand-on, all-around position
  • Happy, motivated, young, empowered team
  • Unique, creative, eager, open-minded workplace

Want to become part of the Boardwalk family?! Apply by sending your CV and contact details to: [email protected]

Human Resources - Duties and Responsibilities include: 

  • Organizing & preparing HR Administration. 
  • Answer and follow up with employee requests & questions. 
  • Monthly & weekly schedule planning for all departments. 
  • Prepare Payroll administration and/or process payroll. Assist Payroll department by providing relevant employee information. 
  • Hiring & Training of New team members and orientation program. 
  • Maintains compliance with local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance including keeping Handbook up to date and keeping team trained. 
  • Schedules the annual and quarterly evaluations for all departments. Sets up evaluations and makes sure that the team receives satisfaction surveys 4 times per year. 
  • Employee satisfaction program: Acknowledge team member celebrations (eg birthday, company anniversary, employee activities and events, staff meetings & community services. 
  • Periodically review and update job descriptions, policies, procedures, rules and regulations including Boardwalk Handbook. 

Company Training & Quality Control Coordinator Duties and Responsibilities include: 

  • Manage company training-matrix, monitor and update all policies and standard operating procedures.  
  • Manage Training calendars and follow up with department heads. 
  • Administer complaint & improvements feedback and use it as a base to trigger trainings & SOP updates & improvements. 
  • Train Boardwalk Supervisors and Managers to give valuable trainings to the staff. Safeguard Training quality. 
  • Working together with operating staff to establish procedures, standards and systems and give weekly refreshment trainings. 
  • Give general trainings of handbook & HR Procedures. 

Other General Duties and Responsibilities include: 

  • Participates in organizations related to the hotel industry that may benefit the hotel. 
  • General administration work. 
  • Manager on Duty when assigned. (+/- 7 days a month) 
  • Work on projects assigned by management. 

Other Detailed work Descriptions include: 

  • Reporting, Meetings & Trainings. 
  • Weekly and monthly reports to Hotel Managers. 
  • Report in weekly management meeting. 
  • Take minutes in weekly management meeting. 
  • Responsible for the Human Resources of +/- 60 Boardwalk employees. 
  • Responsible for the coordination of admin for sustainable certification. 
  • Responsible for procurement and logistics. 
  • Responsible for company Trainings & coordinate quality control. 

Qualities 

  • Fluent in Spanish. 
  • Affinity with technology (Payroll, QuickBooks, Microsoft). 
  • Strong sense of ethics. 
  • Strong communication skills. 
  • Patience. 

Education 

  • Computer & Systems Technology Knowledge. Ability to work with different databases. 
  • Ability to read, analyze, and interpret general hotel procedures. 
  • Ability to effectively present information and answer questions from employees & Upper management. 
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where there is only limited standardization. 
  • Effective communication and interpersonal skills. 

Front Desk Manager

The Front Desk Manager is responsible for overseeing the front of the house operations. While ensuring exceptional, genuine service, monitoring efficiency/productivity, and departmental profitability, and contributing to improvements in the guest experience throughout the entire guest journey. Furthermore, you oversee operational personnel management with scheduling, training and performance evaluations for your team.

Perks:

  • 8 hour workdays, maximum 5 days a week. Front Desk open from 8am - 8pm 
  • Independent working environment
  • Leadership course opportunities
  • Bonus 
  • Hands-on, all-around position
  • Work together with a professional, motivated, empowered management team
  • Unique, creative, eager, open-minded workplace

Want to become part of the Boardwalk family?! Apply by sending your CV and contact details to: [email protected]

Requirements:

  • Experience in front desk leadership
  • Technology savvy
  • Feedback driven and guest oriented mind 
  • Excellent English verbal and writing skills
  • Highly structured, detailed, and organized
  • Able to execute daily, weekly & monthly operational reporting
  • Always looking for ways to improve and uplift the guest experience

Examples of tasks:

  • Leading the front desk team members to ensure they deliver exceptional, genuine service.
  • Optimizing staff schedules, organizing work shifts, and assigning tasks to team members in various shifts.
  • Reviewing, creating and optimizing procedures and SOP's.
  • Handling complex reservation requests and emergencies.
  • Addressing guest complaints that team members are unable to resolve independently
  • Identifying areas for improvement in processes and service delivery.
  • Establishing excellent guest relations through email, phone and in-person.

 

 

 

 

General Maintenance/ Mechanic

You are responsible for general maintenance and repair in and around the property of electrical, plumbing, refrigeration, pool, boiler systems and more. You report to and work closely with the maintenance supervisor and manager. Three years of practical and theoretical experience in maintenance, a valid work permit or Dutch passport and the ability to speak English and Spanish are requirements.

Perks:

  • Very competitive salary
  • 8 hour workdays
  • Benefits and bonuses
  • Hand-on, all-around position
  • Happy, motivated, empowered team
  • Unique, creative, eager, open-minded workplace

Want to become part of the Boardwalk family?! Apply by sending your CV and contact details to: [email protected]

Responsibilities include:

  • Understand and operate advanced electrical, plumbing, refrigeration, pool, and boiler systems. 
  • Ability to prioritize and organize work assignments. 
  • Ability to work under pressure situations and exercise good judgements. 
  • Ability to focus attention on details, speed and accuracy. 
  • Perform maintenance activities in the guest room like plunging toilets, unclogging drains, repairing all types of hardware, electrical equipment including lamps, air conditioners / HVAC and AC ducts. 
  • Test, troubleshoot and perform basic repair on all types of equipment. 
  • To clean, lubricate, protect, and otherwise maintain all tools and equipment in the hotel. 
  • To operate as an independent mechanic by analysing problems, identifying  courses of action, and implementing solutions with available resources and to a high degree of quality. 
  • Maintain maintenance inventory and requisition parts and supplies as needed.

What skills and characteristics you should have: 

  • High attention to detail and accuracy  
  • A General Education Degree or vocational training certificate in mechanical, plumbing, architectural or electronics fields. 
  • Affinity for technical aspects in hotel operations 
  • Team player with a hands-on mentality and a spirit to serve and personally connect 
  • Ability to work in a fast-paced company, ready to work on your own or as part of a team 
  • Highly structured and organized

Part or Fulltime Waiter & Bartender

As waiter/ bartender you are responsible for administering the day-to-day food & beverage service duties, such as opening and closing the restaurant, answering calls, taking food & beverage orders, preparing beverages, taking customer payments and asking customers about their experience, such as the level of service or satisfaction with their order. You may also be asked to help around in other necessary areas of the F&B Department's daily operations for example the Dishwashing area.

Perks:

  • Very competitive salary
  • 8 hour workdays, maximum 5 days a week 
  • Benefits and bonuses
  • Hand-on, all-around position
  • Happy, motivated, empowered team
  • Unique, creative, eager, open-minded workplace

Want to become part of the Boardwalk family?! Apply by sending your CV and contact details to: [email protected]

Responsibilities include:

  • Taking and serving food and beverage orders
  • Preparing the bar for service, including the mise en place
  • Preparing various drink orders including draft beer, cocktails, smoothies, and coffee (using a professional coffee machine)
  • Handling reservations and guest bills
  • Starting up and breaking down service areas
  • Maintaining the service and storage areas at health and safety standards
  • Maintain inventory and supplies stocked
  • Following the Boardwalk service standards at all times
  • Attending to all designated service areas
  • Assist the kitchen team with food preparation and cleaning when needed

Your qualities:

  • Experience in hospitality and customer service
  • A high level of enthusiasm and proficiency in hospitality service and “going the extra mile”!
  • You have a representative appearance, are approachable and have great communication skills
  • You are a team player and are able to work in a fast-paced environment
  • Knowledge of HACCP food safety guidelines or are willing to learn
  • Multilingual: English is a must and Dutch, Spanish, and Papiamento are added assets
  • Tech-savvy
  • Work Permit, Firma Libre, or Aruban citizenship is required
  • Valid food handlers permit is required
  • Flexible for full-time or part-time, while taking into account the operating hours of the hotel (including national holidays)
  • Eagerness to learn, talent and enthusiasm are more important than ticking the boxes

Part-time Dishwasher

You make sure all dishes, cutlery, kitchen equipment, pots, pans, etc. are cleaned properly and according to HACCP standards. You store and take care of these items with a sense of responsibility. A proactive, hands-on approach is key. 

Perks:

  • Very competitive salary
  • Good work/life balance
  • 8-hour workdays
  • Benefits and bonuses
  • Hand-on, all-around position
  • Happy, motivated, young, empowered team
  • Unique, creative, eager, open-minded workplace

Want to become part of the Boardwalk family?! Apply by sending your CV and contact details to: [email protected]

Responsibilities include:

  • Scrape and sort dishes before loading them into a dishwashing machine for cleaning. 
  • Monitor dish machine water temperature during sanitary wash cycle. 
  • Unload dishwashing machine after a wash to put away utensils and dishes at proper storage units. 
  • Sweep and scrub kitchen floors to ensure a clean and tidy work area. 
  • Bag kitchen trash and discard in a dumpster at intervals. 
  • Maintain adequate levels of detergents and other cleaning supplies. 
  • Assist in the preparation and serving of food as may be required. 
  • Participate in periodic employee meetings and contribute to the growth of an establishment. 
  • Stock supplies such as food items and utensils in kitchen and storage areas. 
  • Load or unload trucks that deliver or pick up food stock from a restaurant. 
  • Use hand trucks to move supplies or equipment from a storage area to work area. 
  • Set up banquet tables and dining areas according to set standards. 
  • Maintain dishwashing machine and report any mechanical faults to supervisor. 
  • Stock and arrange kitchen utensils and dishes in an orderly manner. 
  • Handle glassware and other fragile tableware to prevent breakage. 
  • Maintain a customer-focused attitude while performing job duties. 

Your qualities:

  • A high level of enthusiasm and proficiency in hospitality service and “going the extra mile”!
  • You have a representative appearance, are approachable and have great communication skills
  • You are a team player and are able to work in a fast-paced environment
  • Knowledge of HACCP food safety guidelines or are willing to learn
  • Multilingual: English is a must and Dutch, Spanish, and Papiamento are added assets
  • Work Permit, Firma Libre, or Aruban citizenship is required
  • Valid food handlers permit is required
  • Flexible for full-time or part-time, while taking into account the operating hours of the hotel (including national holidays)
  • Eagerness to learn, talent and enthusiasm are more important than ticking the boxes

Education:

High school diploma or GED equivalent is a plus. Basic computer skills is a plus.

Shuttle driver & Beach attendant

You understand the day-to-day operations of a hotel and you have a high level of responsibility and accountability. You are hands-on and quick in the uptake. A multi-tasker and true team player. You have a can-do mentality, an eye for detail. 

Perks:

  • Very competitive salary
  • 8 hour workdays
  • Benefits and bonuses
  • Hand-on, all-around position
  • Happy, motivated, young, empowered team
  • Unique, creative, eager, open-minded workplace

Your Role

Seeking a motivated and friendly individual to join our team as a Beach Attendant/Driver. If you enjoy working in a tropical paradise, interacting with guests, and providing exceptional customer service, this could be the perfect opportunity for you! 

Want to become part of the Boardwalk family?! Apply by sending your CV and contact details to: [email protected]

Responsibilities: 

1. Beach Services:  

  •    Set up and maintain beach amenities, including lounge chairs, umbrellas, and towels. 
  •    Assist guests with serving refreshments by the beach. 
  •    Ensure a clean and inviting beach area for guests at all times. 
  •    Provide information about local attractions, restaurants, and activities to enhance the guest experience. 

2. Guest Transportation: 

  •    Operate hotel vehicles, including our unique shuttle “Chichi”, to transport guests to and from the hotel to the beach. 
  •    Ensure the safety and comfort of guests during transportation, adhering to all traffic rules and regulations. 
  •    Assist guests with loading and unloading their belongings from the shuttle. 
  •    Maintain cleanliness and proper maintenance of hotel shuttle. 

3. Guest Assistance: 

  •    Greet guests warmly and assist them with their needs and inquiries. 
  •    Provide exceptional customer service, addressing guest concerns and resolving any issues promptly and effectively. 
  •    Offer personalized recommendations for dining, shopping, and entertainment options in Aruba. 

4. Safety and Maintenance: 

  •    Monitor the beach area for any potential safety hazards and take appropriate action to ensure guest safety. 
  •    Perform routine maintenance tasks, such as cleaning beach equipment and vehicles, as well as reporting any maintenance or repair needs. 
  •    Follow all health and safety protocols, including maintaining a clean and organized work environment. 

Qualifications: 

  • High school diploma or equivalent. 
  • Valid driver's license with a clean driving record. 
  • Prior experience in a similar role, preferably in a beachfront hotel or resort. 
  • Excellent communication and customer service skills. 
  • Strong attention to detail and ability to multitask effectively. 
  • Knowledge of Aruba's attractions, beaches, and local amenities. 
  • Ability to work in a fast-paced environment and remain calm under pressure. 
  • Flexibility to work varied shifts, including weekends and holidays. 

If you are passionate about providing exceptional service in a unique beachfront setting, we invite you to join our team at Boardwalk Boutique Hotel. Please visit our website at boardwalkaruba.com for more information about our hotel and to submit your application. 

Front Desk Supervisor

The front desk supervisor is a key member of our boutique hotel. They ensuring the smooth operations and requires excellent communication skills, as well as having an affinity with guest experience and service. 

 

Requirements:

  • Experience in front desk coordination
  • Technology savvy
  • Feedback driven and guest oriented mind 
  • Excellent English verbal and writing skills
  • Structured, detailed
  • Able to execute night audit report 
  • Always looking for ways to improve and uplift the guest experience

 

Over ons

Het Boardwalk Boutique Hotel Aruba is een door een familie beheerd en lokaal eigendom hotel, opgericht in 1989. Onze missie: "Wij willen het service- en gastvrijheidsgerichte toonaangevende Caribbean Boutique Hotel zijn dat oprecht goede vibes en geluk brengt aan onze gasten, ons personeel, onze gemeenschap en onze planeet, in een ontspannen en luxueuze sfeer."

Boardwalk News!

Boardwalk Boutique Hotel Aruba will be an Adults-Only property by the 1st of January 2025.

For those traveling with children ages 12-17, reservations with departure by December 31, 2024 will be accepted. Please contact [email protected] for more information.
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