Careers
Front Desk & Guest Relations Agent
At Boardwalk Boutique Hotel, we do not just check guests in and out. We create moments. The Front Desk and Guest Relations Agent is the heartbeat of our guest experience: the first face our guests see, the voice they trust, and the person who turns a great stay into an unforgettable one. This role blends classic front desk operations with the warmth and intuition of a true guest relations host. You will work with our technology stack, collaborate across departments, and draw on your love of Aruba to help every guest feel genuinely happy and taken care of.
Send your resume and application letter to: [email protected]
Front Desk Operations
- Prepare for arrivals ahead of time, with extra attention to VIPs, repeat guests, and any noted preferences or special requests.
- Run smooth, warm check-ins and check-outs that set the tone for the stay.
- Manage reservations by phone and online, keeping booking records and payment details accurate.
- Verify payment methods and handle billing, invoices, and daily posting journals precisely.
- Coordinate with Housekeeping and Maintenance so every casita is clean, working, and guest-ready.
- Confirm with F&B that pre-booked items and special requests are prepared and delivered on time.
- Prepare VIP amenities and personalized welcome notes for special arrivals.
- Address complaints promptly and with empathy: apply a solution and follow up to confirm the guest is satisfied before your shift ends.
Guest Relations & Concierge
- Anticipate needs and recommend Aruba’s restaurants, activities, beaches, and hidden gems.
- Build guest itineraries with the hotel’s concierge tools, tailored to each guest’s interests.
- Keep current, detailed knowledge of Boardwalk’s local partners, venues, and experiences.
- Make reservations and appointments for guests and coordinate with third-party vendors.
- Use the hotel’s technology stack to communicate with guests pre-arrival, during the stay, and post-checkout, following up on requests throughout.
- Use guest notes, preferences, and past-stay history to create thoughtful personal touches — without overwhelming the guest.
Receiving Agent / Storeroom Attendant
Boardwalk Boutique Hotel Aruba is looking for a Receiving Agent / Storeroom Attendant responsible for the accurate receiving, inspection, storage, and issuing of goods according to internal procedures and inventory standards. This role supports smooth hotel operations by maintaining organized storage areas and accurate stock records.
Send your resume and application letter to: [email protected]
Key Responsibilities:
- Receive and inspect deliveries for quantity and quality.
- Verify deliveries against Purchase Orders and packing slips.
- Store goods correctly following FIFO and HACCP guidelines.
- Maintain cleanliness and organization in the storeroom.
- Issue goods based on approved requisitions and register inventory movements.
- Pick up orders from suppliers when needed.
- Assist with monthly inventory counts and report discrepancies.
Profile:
- Minimum 1–2 years experience in a warehouse, logistics, or storeroom role.
- Hospitality or food & beverage experience is a plus.
- Basic knowledge of inventory systems and logistics processes.
- Organized, accurate, and reliable.
- Basic knowledge of Microsoft Office (Excel, Word).
- Good command of Dutch and/or English.
- Valid driver’s license required.
For more details please contact us for the full job description or send your resume and application letter to right away to: [email protected]
Line Cook
At The Coco Café, part of our colorful boutique hotel, you’ll create fresh, flavorful dishes that reflect our passion for local and healthy cuisine. As a Cook, you work efficiently in a dynamic kitchen, combining creativity with consistency while maintaining high standards. You’re a hands-on team player who takes ownership, pays attention to detail, and adapts easily in a vibrant hospitality environment.
Send your resume and application letter to: [email protected]
Key Responsibilities
- Prepare and present dishes according to recipes and quality standards
- Maintain a clean, organized, and efficient kitchen workspace
- Support smooth kitchen operations and collaborate with the team
- Ensure food safety, hygiene, and portion control standards
- Contribute ideas for menu items, with a focus on local and healthy options
- Assist with inventory control and minimizing food waste
About us
Boardwalk Boutique Hotel Aruba is a family-run and locally owned hotel, founded in 1989. Our mission: “We want to be the service and hospitality driven leading Caribbean Boutique Hotel that genuinely brings good vibes and happiness to our guests, our people, our community and our planet, in an easygoing and barefoot luxury atmosphere.”