Careers

The Reservations Agent handles all incoming reservation requests on our various channels, communicates with guests, OTA's and other travel partners, processes all reservation and revenue related information using various software tools & property management systems and works closely with our Reservations Manager. 

Your Skills: 

• Detail-oriented and precise
• Commercial spirit with confidence to upsell
• Affinity with information analysis; keen to detect irregularities
• Excellent written and verbal communication skills in English
• Ability to multitask, with a firm grasp of time-management
• Experience in hospitality and hotel reservations. 
• Tech-savvy

 To apply please send your CV and contact details to jobs@boardwalkaruba.com. 

The Housekeeping Manager works with a team of housekeeping staff ( +/-10 ) and maintenance team members ( +/- 3) and oversees the housekeeping and maintenance department. The main responsibilities are to ensure that each team member understands the procedures and follows up accordingly. 

Your Skills: 

• 3 years of supervisor experience working in a guest service-oriented establishment 
• Experience with leading and managing the overall performance of the housekeeping and maintenance team by motivation, training and retraining members of staff under her/him 
• Fluent in English and Spanish 
• Highly structured and organized 
• Tech Savvy and able to work with any kind of computer programs 
• The ability to pay attention to details 

 To apply please send your CV and contact details to jobs@boardwalkaruba.com. 

The Shuttle Driver & Beach Attendant is responsible to shuttle guests to and from the beach. One year of outdoor or hospitality-related experience, the ability to work a varied schedule, valid work permit or Dutch passport, a valid driver's license and the ability to speak fluent English and Spanish are requirements.

Responsibilities include:

• Responsible for shuttling guests to and from the beach
• Assist passengers in loading and unloading their bags/ coolers
• Answer passengers’ questions
• Maintain constant communication with the Front Desk
• Carry out regular checks on the shuttle before each drive and keep the shuttle and clean & in neat condition
• Follow all traffic rules and regulations guiding the operation of shuttle services
• Daily organization and cleanliness of beach equipment and beach area
• Arrange, set-up and breakdown sun loungers and side tables
• Handle guest concerns and react quickly and professionally
• Follow policies, procedures, and service standards
• Consistently offer professional, friendly, and engaging service

Your qualities:

• Ability to work well in fast-paced and high-pressure environments 
• Ability to be a team player and take initiative to achieve positive guest relations and maximize guest satisfaction. 
• Must be able to stand/walk/step for extended periods of time in an outdoor environment 
• Approachable 
• Happy appearance 
• Independent 
• Responsible 
• Flexible 

 To apply please send your CV and contact details to jobs@boardwalkaruba.com. 

The General Maintenance Worker is responsible for general maintenance and repair in and around the property. three years of practical and theoretical experience in maintenance, a valid work permit or Dutch passport and the ability to speak English and Spanish are requirements.

Responsibilities include:

• Understand and operate advanced electrical, plumbing, refrigeration, pool, and boiler systems. 
• Ability to prioritize and organize work assignments. 
• Ability to work under pressure situations and exercise good judgements. 
• Ability to focus attention on details, speed and accuracy. 
• Perform maintenance activities in the guest room like plunging toilets, unclogging drains, repairing all types of hardware, electrical equipment including lamps, air conditioners / HVAC and AC ducts. 
• Test, troubleshoot and perform basic repair on all types of equipment. 
• To clean, lubricate, protect, and otherwise maintain all tools and equipment in the hotel. 
• To operate as an independent mechanic by analysing problems, identifying  courses of action, and implementing solutions with available resources and to a high degree of quality. 
• Maintain maintenance inventory and requisition parts and supplies as needed.

Your qualities:

• High attention to detail and accuracy  
• A General Education Degree or vocational training certificate in mechanical, plumbing, architectural or electronics fields. 
• Affinity for technical aspects in hotel operations 
• Team player with a hands-on mentality and a spirit to serve and personally connect 
• Ability to work in a fast-paced company, ready to work on your own or as part of a team 
• Highly structured and organized 

 To apply please send your CV and contact details to jobs@boardwalkaruba.com. 

The Maintenance Supervisor works with the maintenance team members ( +/- 3) and oversees the maintenance department. The main responsibilities are to ensure that each team member understands the procedures and follows up accordingly. 2 years of supervisor experience working in a guest service-oriented establishment, a valid work permit or Dutch passport and the ability to speak English and Spanish are requirements.

Responsibilities include:

• Lead and manage the overall performance of the maintenance and houseman team by hiring, motivating, training, and retraining of members of staff under him/her. 
• Oversee the maintenance of Boardwalk buildings, pool, landscaping, irrigation systems, IT, Boardwalk Beach, pest control and all electrical and mechanical systems to ensure required tasks are completed for operational effectiveness. 
• Developing maintenance procedures (SOP) and ensuring implementation 
• Plan, manage & execute quarterly and yearly preventive maintenance and upkeep of all guest rooms (in accordance with Hotel management, FOH & HK team) 

Your qualities:

• Experience with leading and managing the overall performance of the housekeeping and maintenance team by motivation, training and retraining of members of staff under her/him 
• Team player with strong interpersonal skills and a can-do positive attitude, not afraid to challenge the status Quo. 
• Acting as a catalyst for change and improvement in performance and quality  
• The ability to think critically over operations issues and offer cost-effective solutions 
• Highly structured and organized 
• Tech Savvy and able to work with any kind of computer programs 
• The ability to pay attention to details 

 To apply please send your CV and contact details to jobs@boardwalkaruba.com. 

Boardwalk Boutique Hotel Aruba is a family-run and locally owned hotel, founded in 1989. Our mission: “We want to be the service and hospitality driven leading Caribbean Boutique Hotel that genuinely brings good vibes and happiness to our guests, our people, our community and our planet, in an easygoing and barefoot luxury atmosphere.”