Careers

Responsibilities include:

• Prepare for arriving guests and take special care of VIP’s, guest requests & guest preferences
• Welcome guests at our interactive lobby and make them feel at home while performing check-in and check-out tasks
• Inform guests about payment methods and verify their credit card data
• Manage online and phone reservations, maintain updated records of bookings and payments
• Communicate and coordinate with Housekeeping, Maintenance to ensure all casitas are clean, tidy and fully-functioning to meet and exceed guest expectations.
• Meet and exceed guests’ expectations by anticipating the services they might require at the hotel or on island
• Pro-actively seek out a guest’s interest and provide suggestions on the islands best venues, activities and points of interest
• Make reservations or appointments for guests who want to avail themselves of local activities, entertainment or services
• Act as the point of reference for guests who need assistance or information and attend to their wishes and requirements
• Be knowledgeable about Boardwalk’s curated selection of restaurants & activities, local hangouts and locations & match them to the needs of specific guest’s desires and wishes

Your qualities: 

• Our intimate boutique hotel requires the talents and skills of an experienced, energetic, and enthusiastic Front Desk Agent
• You will be the curator of guests’ experiences from before the guests arrive to far beyond our guests’ departure
• Up-to-date knowledge of Aruba and the unique spots and activities to recommend
• Polite, friendly, and personable with excellent communication skills
• A people pleaser! A high level of proficiency in hospitality service and “going the extra mile”
• Multilingual: English is a must and Dutch, Spanish, and Papiamento are an added asset
• Ability to multitask, with a firm grasp of time-management
• Tech-savvy
• Work Permit, Firma Libre, or Aruban citizenship is required
• Fulltime, while taking into account the operating hours of the hotel (including national holidays).

Your Role

As The Food & Beverage Attendant/All arounder you are responsible administering the basic day-to-day food & beverage service duties, such as opening and closing the restaurant, answering calls, taking food & beverage orders, preparing meals and beverages. The Food & Beverage Attendant/All arounder fills the primary role of greeting and serving the guests of the restaurant. You will complete various tasks relating to those performed by hosts/hostesses, waiters/waitresses, busboys, maître d’s and dishwasher. As the Food & Beverage Attendant/All arounder you will seat customers, explain menu items, take orders, refill drinks, clear tables and much more. You might as well take customer payments and ask customers about their dining experience, such as the level of service or satisfaction with their order. You may also be asked to help around in other necessary areas of the F&B Department daily operations like for example at the Dishwashing area.

Duties and Responsibilities

• - Responsible to set and clears restaurant tables, stocks all service stations and assists food servers with table service to ensure total guest satisfaction.
• - Quickly clear dirty table settings and prepare table for resetting. Promptly and consistently reset all service ware as prescribed.
• - Maintains the cleanliness and sanitation of the dining area, including all tables and chairs.
• - Restocks the dining room and side stations with tableware, flatware, utensils, condiments and linen.
• - Always maintain adequate supplies in the side station when the restaurant is open.
• - Prepare all beverage required for service, including coffee, iced tea and hot water.
• - Fill up the curate set and other condiments.
• - Greet guest after they are seated.
• - Reset tables with fresh linens and set the table according to the meal period.
• - Pick up food from kitchen and bring to the side stations.
• - Assist restaurant servers to serve the guest.
• - Pour water and refill coffee and tea cups.
• - During busy periods assist servers by serving food and beverage to guests.
• - Perform outlet opening duties such as setting tables, chairs, Chef in dish or chaffing dish, printing item / dish names for placing in front of the dishes.
• - Cleaning side stations and stocking and replenishing side station supplies.
• - Emptying and cleaning food preparation carts.
• - Cleaning the coffee urn and the bread warmer.
• - Returning soiled linens to the laundry.
• - Collecting fresh linens and taking them to the restaurant.
• - Flexibility and adaptability to a changing clientele and environment.
• - Is responsible to perform other duties deemed necessary by Supervisor, Manager and/or Department Director.
• - Is responsible to handle Dishwasher Duties as well.
• - Responsible for conducting all responsibilities in a professional and ethical manner.
• - Responsible for maintaining a consistent, regular attendance record.
• - Show a proactive attitude and willingness to perform other related tasks as requested by management and contribute to the team effort by accomplishing related results.

Dishwasher job duties include:

• - Washing and sanitizing dishes, cookware, utensils, and kitchen appliances either by hand or by machine.
• - Scraping food from dishes and sorting them.
• - Re-stocking clean items in their proper location.
• - Maintaining cleanliness and organization in the dish area and kitchen.
• - Keeping kitchen surfaces and appliances clean.
• - Emptying and cleaning trash receptacles.
• - Assisting with food prep and other duties as needed.

Qualities

• - Attention to detail.
• - Positive outlook and outgoing personality.
• - Responsibility.
• - Strong verbal and written communication skills.
• - Ability to interact with all age groups in a courteous and effective manner.
• - Ability to work both independently and in a team environment.
• - Strong negotiating and closing skills required.

Education

• - Computer & Systems Technology Knowledge. Ability to work in restaurant databases.
• - Ability to read, analyze, and interpret general restaurant technical procedures.
• - Ability to effectively present information and answer questions from customers.
• - Ability to solve practical problems and deal with a variety of concrete variables in situations where there is only limited standardization.
• - Effective communication and interpersonal skills.

Physical

May require prolonged period of standing and may be required to lift and carry up to 35 pounds. In performing the duties of this job, it may also be necessary to kneel, stoop, or crawl.

Responsibilities: 

1. Beach Services:  

•    Set up and maintain beach amenities, including lounge chairs, umbrellas, and towels. 
•    Assist guests with serving refreshments by the beach. 
•    Ensure a clean and inviting beach area for guests at all times. 
•    Provide information about local attractions, restaurants, and activities to enhance the guest experience. 

2. Guest Transportation: 

•    Operate hotel vehicles, including our unique shuttle “Chichi”, to transport guests to and from the hotel to the beach. 
•    Ensure the safety and comfort of guests during transportation, adhering to all traffic rules and regulations. 
•    Assist guests with loading and unloading their belongings from the shuttle. 
•    Maintain cleanliness and proper maintenance of hotel shuttle. 

3. Guest Assistance: 

•    Greet guests warmly and assist them with their needs and inquiries. 
•    Provide exceptional customer service, addressing guest concerns and resolving any issues promptly and effectively. 
•    Offer personalized recommendations for dining, shopping, and entertainment options in Aruba. 

4. Safety and Maintenance: 

•    Monitor the beach area for any potential safety hazards and take appropriate action to ensure guest safety. 
•    Perform routine maintenance tasks, such as cleaning beach equipment and vehicles, as well as reporting any maintenance or repair needs. 
•    Follow all health and safety protocols, including maintaining a clean and organized work environment. 

Qualifications: 

• High school diploma or equivalent. 
• Valid driver's license with a clean driving record. 
• Prior experience in a similar role, preferably in a beachfront hotel or resort. 
• Excellent communication and customer service skills. 
• Strong attention to detail and ability to multitask effectively. 
• Knowledge of Aruba's attractions, beaches, and local amenities. 
• Ability to work in a fast-paced environment and remain calm under pressure. 
• Flexibility to work varied shifts, including weekends and holidays. 

If you are passionate about providing exceptional service in a unique beachfront setting, we invite you to join our team at Boardwalk Boutique Hotel. Please visit our website at boardwalkaruba.com for more information about our hotel and to submit your application. 

Responsibilities include:

• Scrape and sort dishes before loading them into a dishwashing machine for cleaning. 
• Monitor dish machine water temperature during sanitary wash cycle. 
• Unload dishwashing machine after a wash to put away utensils and dishes at proper storage units. 
• Sweep and scrub kitchen floors to ensure a clean and tidy work area. 
• Bag kitchen trash and discard in a dumpster at intervals. 
• Maintain adequate levels of detergents and other cleaning supplies. 
• Assist in the preparation and serving of food as may be required. 
• Participate in periodic employee meetings and contribute to the growth of an establishment. 
• Stock supplies such as food items and utensils in kitchen and storage areas. 
• Load or unload trucks that deliver or pick up food stock from a restaurant. 
• Use hand trucks to move supplies or equipment from a storage area to work area. 
• Set up banquet tables and dining areas according to set standards. 
• Maintain dishwashing machine and report any mechanical faults to supervisor. 
• Stock and arrange kitchen utensils and dishes in an orderly manner. 
• Handle glassware and other fragile tableware to prevent breakage. 
• Maintain a customer-focused attitude while performing job duties. 

Your qualities:

• A high level of enthusiasm and proficiency in hospitality service and “going the extra mile”!
• You have a representative appearance, are approachable and have great communication skills
• You are a team player and are able to work in a fast-paced environment
• Knowledge of HACCP food safety guidelines or are willing to learn
• Multilingual: English is a must and Dutch, Spanish, and Papiamento are added assets
• Work Permit, Firma Libre, or Aruban citizenship is required
• Valid food handlers permit is required
• Flexible for full-time or part-time, while taking into account the operating hours of the hotel (including national holidays)
• Eagerness to learn, talent and enthusiasm are more important than ticking the boxes

Education:

High school diploma or GED equivalent is a plus. Basic computer skills is a plus.