Frequently asked questions

Top Questions

1. What are the Health & Safety measures at the Boardwalk?

2. What are Aruba’s Entry Requirements?

3. What makes Boardwalk Hotel the ideal place to stay in Aruba during Covid?

4. What is the Cancellation Policy?

5. What is the weather like? Does Aruba have a rainy season?

6. Should we get a Travel & Cancellation Insurance? 

7. Is Boardwalk a good place to spend our honeymoon?

8. Can I request a specific casita?

9. What is the best way to book?

Prior to your stay

10. How do I get to the hotel?

11. Would you recommend renting a car?

12. Is there parking available at the hotel?

13. Is there public transportation nearby?

14. Are we able to check in prior to arrival?

15. How can I order groceries before my arrival?

16. Do you accept cash or do I need to bring my credit card for incidentals?

17. Do you allow pets at the hotel?

Throughout your stay

18. What are the front desk opening hours?

19. What housekeeping service is provided?

20. Is there WiFi available at the hotel?

21. What are the food and drinks options at the hotel?

22. What restaurants do you recommend?

23. How do I get to Boardwalk Beach?

24. Do you offer F&B beach service?

25. How can I get my barbecue grill up and running?

26. What activities do you recommend?

27. Where can I smoke on property?

28. What’s up with the mosquitoes?

29. Is it safe for small kids to swim in pool or at the Boardwalk beach?

30. What do we do if we want to wash our dirty clothes?

31. What is the voltage we can use and which electrical plugs are present?

32. Can you drink the water from the tap?

Hotel Practices & Policies

33. What are ecological & sustainable practices & investments at Boardwalk Hotel Aruba?

34. Does Boardwalk Hotel Aruba have a Human Rights & Labor Standards Policy?

35. Does Boardwalk Hotel Aruba have Healthy & Safety Policy?

Update Child Policy

As of June 2022;

- Now welcoming children of 12 years and up.

- Existing reservations with children under the age of 12 will be honored.